Discover more in our FAQ
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Support hours: Monday-Friday, 9am-3pm. Time Zone: Mexico City GMT-6.
products
Yes, our products are safe to use during pregnancy and breastfeeding.
We recommend storing our products at room temperature, avoiding direct sunlight and extreme heat.
Our products will remain safe por 24-36 months.
The PH of our products ranges between 4-6.
Each one is specifically designed for the benefit that it brings on the skin.
Orders
If your order has not arrived by the delivery date, please contact us at contact@skinsky.com.
If your product arrives and it is damaged, please send images to contact@skinsky.com to apply for a refund or exchange.
We accept Visa, Mastercard, and American Express-branded debit and credit card payments from customers worldwide.
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Shipping
All of our products are shipped from Monterrey, Mexico.
Time of delivery varies depending on location and product availability.
Yes, we ship to the US and Canada.
Please note that customs duties and import taxes are not included and may be charged upon delivery.
Orders are shipped within 48 business hours of receipt. Orders placed on weekends and holidays will be processed within 48 hours of the next business day. Typically, orders will arrive within 5 to 10 business days after processing.