Orders
What do I do if I haven't received my order?
Please contact us at contact@skinsky.com
Please provide order number, name and adress so we can help you.
What do I do if my order arrived in poor condition, defective, opened, etc.?
Please contact us at contact@skinsky.com
Please provide order number, name and a picture of the product and arrival conditions so we can help you.
How can I know my order number?
Once your purchase is confirmed you will recieve an e-mail with the order info and number.
What types of payments do you accept?
We accept diferent types of payment such as PayPal, debit and credit card from AMEX, Mastercard o Visa.
You can also wire transfer by contacting us via DM on Instagram and Facebook and we will send the acount number.
Shipping
Where is it shipped and what is the cost?
We shipp to Mexico, US and Canada. Shipping costs and time of arrival may vary based on location, from 11usd on local shipping and 50usd for US and Canada.
Products
Are the products organic?
Skin & Sky products are unique for their harmonious blend of specific natural ingredients from earth such as herbs, roots, plants, flowers, fruits, and minerals, that will benefit and enhance the beauty of your skin.
All our products are made in small batches and cold pressed to ensure freshness and high quality formulas.
Are the products vegan?
Skin & Sky products are free of GMO`s, parabens, silicons, synthetic ingredients, perfumes, dyes, fillers, toxins and animal testing.